Job Description

Assistant Property Manager

We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.

Hill Properties provides unparalleled property management services in Chico and Paradise. We specialize in providing a positive experience for Property Owners by protecting their assets; Residents by providing a home and Employees by promoting a healthy work culture. We provide a completely integrated package of services designed to reflect client needs and goals. In ALL interactions, we strive to Leave People Better.

We are a local homegrown Chico management company. We are proud to have “Leave People Better” as one of our foundational values. This means WE intend to have a positive and long-term impact on our clients, residents, fellow team members, industry, and community. We believe that everyone is important and needs to thrive. Especially our employees! Our culture and values are the reason our employees stay with the company. So, if you are excited about a long-term position with a great company, please apply today. We are excited to meet you!

OUR IDEAL CANDIDATE must have a PASSION for excellent customer service and creating a positive experience for the people they come into contact with each day! They should be teachable, a reliable team player and an excellent communicator. Technical skills: proficient in MS Office (Word, Excel), Google Apps (Gmail, Sheets, Docs, Drive), and property management-related software (i.e. Appfolio, Yardi etc.) is a bonus.

If you have a strong work ethic, are detail oriented, organized, and enjoy being an important part of a dynamic team, then this is the perfect place for you!

POSITION SUMMARY

The Assistant Property Manager will support the administration and operation of office-managed properties including but not limited to leasing, tenant relations, account management and general office administration. You will be the “right hand” to the Asset Manager!

Responsibilities:

• Provide reliable, professional support to ensure an excellent customer experience for our tenants and property owners.
• Provide administrative support and assist the Asset Manager with property operations.
• Be a Problem Solver able to hear and resolve resident complaints calmly and professionally before they require manager level resolutions.
• Manage the leasing process (marketing, showing units, initial interviews, processing applications and lease signing) of our office-managed portfolio.
• Schedule and show properties with upcoming vacancies, organize and host open houses and make sure on-line marketing campaigns are current.
• Prepare and initiate reservations and lease agreements for new tenants with information provided by the Asset Manager
• Enforce lease terms when violations are observed.
• Supervise and manage accurate financial accounts including collections and reconciliation of current, past, and future tenants. Track lease payments, actively pursue unpaid rent, maintenance, and fee balances.
• This job can be physical. Candidate must be able to physically perform regular property checks, annual and end of term unit inspections and serve notices at properties.
• Prepare security deposit reconciliations – reviewing and assessing appropriate charges.
• Coordinate and/or supervise tenant maintenance requests and work orders.
• Prepare and distribute tenant renewal letters with information provided by Asset Manager
• Be RELIABLE -Arrive to work as scheduled and prepared to have an excellent day!
• Perform other duties as assigned

JOB REQUIREMENTS

Position Requirements:

• Three years’ experience in property management or real estate industry
• Some sales experience
• Valid Driver’s License
• Experience with Appfolio Property Management Software is a major PLUS!!
• Per DRE regulations, this position requires a CA real estate license. This license will need to be obtained within 6 months of your start date (or per DRE test scheduling availability) as a condition of your continued employment. Testing and licensing fees covered by an employer

Other Qualifications:

• Maintain a Professional Appearance
• Detail oriented with excellent interpersonal skills
• Excellent customer service skills
• Sales and marketing experience
• Ability to work well on a team and independently
• Must be organized and flexible
• Must have excellent communication skills, both written and verbal
• Must have general working experience in Google platform, MS Word, Excel, Outlook, and Appfolio Property Management or like software

Full-Time

401(k) matching, Health (50%), Dental & Vision available, Aflac Accident Plan for employee, Eligible for Cafeteria 125 participation in other Aflac plans

Compensation

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