Job Description

Branch Administrator Opportunity Summary:

The Branch Administrator is responsible for performing all the facility's office administrative duties and being involved in the day-to-day operations. This role will provide direct assistance and support to the Branch Manager and Service team and support the parts and sales departments.

Job Duties:

• Answers and screens all incoming calls and directs them to the appropriate person, taking accurate messages when necessary.
• Greets all visitors and conducts them to the appropriate area or person.
• Provides general administrative and clerical support within the organization.
• Orders office supplies and maintains order and accountability of supply inventory.
• Performs other duties, including special projects, as needed, and directed.
• Opens repair orders and creates new customer accounts for technicians. Collects payment that is needed from cash customers.
• Helps maintain and contact customers with past due invoices.
• Sets up and maintains DOT driver files for employees.
• Balances facility cash account (petty cash, daily credit card log deposits, and weekly bank deposits).
• Supports and covers the service department and parts department when needed.
• Work with technicians to relay customer information.
• Assist with Service Department filings, records, and other general office duties.
• Communicate with technicians on customer concerns and work needed.
• Administers personnel-related matters at the facility including preparing new hire paperwork, updating, and maintaining files and computer records for new and existing employees.

Work Experience and Qualifications:

• 2+ years of administrative experience in a corporate environment.
• Strong written and verbal communication skills.
• Computer and software skills including Microsoft Office Suite.

Employee Rewards and Benefits:

• 8 Paid Holidays & 1 Paid Wellness Day
• Paid Time Off
• Medical, Dental, and Vision Insurance
• 401k with a Company Match
• Company Paid Training
• Growth and Leadership Opportunities

About the Company:

W.W. Williams was founded in Columbus, Ohio, in 1912. Today The W.W. Williams Companies has a broad portfolio of businesses located throughout the U.S. and Mexico. Under the long-standing brand, W.W. Williams Companies comprise one of the nation's largest sales and service providers of industrial power products with an extensive network of 44 facilities employing more than 515 service technicians. It offers service and repair, OEM product sales, and supply chain management solutions. Its products and service offerings include diesel engines, transmissions, bumper-to-bumper truck repair, transport refrigeration, power generation systems, and supply chain logistics services.

When you join the W.W. Williams team, you become part of a company that impacts millions of Americans daily. As a leader in the transportation service, repair, and parts industry, W.W. Williams offers flexibility and tailored solutions for your transportation repair needs. Our mission is to be the trusted provider of innovative, timely solutions that surpass your expectations.

Join us for a career where you'll grow personally and professionally in a welcoming, diverse, and inclusive environment.

Competitive wages and benefits. EOE/AAP/M/F/Vets/Disabled, DFWP.

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