Job Description
About Us: For over two decades, Riverhills Neuroscience has been a pioneer in delivering exceptional neuroscience care. Our commitment to excellence extends across diagnosis, education, and treatment for those facing nervous system diseases and injuries.
Position: Clinic Practice Manager
Location: Norwood Office
Schedule: Monday through Friday, No Weekends and No Holidays, No Nights
Key Benefits for Full-Time Employees: - Competitive pay based on experience
- 401k with Profit Sharing and 4% Company Match
- Comprehensive Medical, Dental, and Vision insurance
- Long-Term and Short-Term Disability Insurance
- Company Paid Life Insurance
- Paid Holidays
- Over three weeks of Paid Time Off
- Continuing Education Reimbursement
- Uniform Allowance
- Free Parking
Responsibilities: As a Clinic Practice Manager at Riverhills Neuroscience, you will play a crucial role in clinical operations of a multispecialty office. This position is responsible for overseeing an office that provides patient care in the following specialties: Neurology, Rheumatology, and Behavior Medicine. Your responsibilities include:
- Establishes a plan for daily operations that is aligned with goals and needs of the organization that meets the needs of the patients and physicians considering efficient workflow, patient flow and patient/staff safety.
- Manages the daily flow process including emergencies.
- Oversees and promotes patient education and available related tools and materials.
- Promotes and monitors appropriate triage of telephone and computer patient messages, prescription and refill management, and internal policy and control of office pharmaceuticals.
- Reviews and monitors effectiveness of daily operations revising as needed.
- Monitors and implements revisions of procedures for inventory control, ordering, use, monitoring and replacement of supplies and equipment.
- Implements and fosters an atmosphere of patient satisfaction and positive customer service.
- Maintains and applies current knowledge applicable to service area, creating and updating policies and procedures accordingly.
- Develop and monitor effective staffing plans, which consider retention and replacement needs.
- Manage non-clinical and clinical staff performance, behavior, and goals utilizing coaching, guidance and performance review criteria, including Policies and Procedures.
- Ensure that policies and procedures are followed in regard to information management and HIPAA and other applicable law.
- Other duties as assigned.
Background and Experience: - Bachelor's degree is preferred.
- At least five years of healthcare experience with at least 3 years of progressive management and clinical experience.
- Must have experience working in a physician office setting.
- Experience as a MA, LPN, or RN preferred.
- Strong analytic skills, problem solving and critical thinking.
- Outstanding written, verbal communication and computer skills
- General computer skills (Microsoft Office) required.
- Experience with an Electronic Medical Record (EMR) and practice management system is required.
If you are passionate about medical care and want to be part of a world-class healthcare team, please apply today. We look forward to welcoming dedicated professionals to contribute to the growth of our practice.
Equal Opportunity/Drug-Free Workplace: Riverhills Neuroscience is an equal opportunity employer and maintains a drug-free workplace.
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Job Tags
Holiday work, Full time, Temporary work, Night shift, Monday to Friday,