Job Description

The Lead Barista is responsible for overseeing daily coffee shop operations, ensuring exceptional customer service, and maintaining high-quality beverage preparation. This role involves leading and training the barista team, managing inventory, and fostering a positive and efficient work environment.

The ideal candidate will quickly be able to adapt to the brand, values, and culture of the company, evoking passion and excitement for the process with all involved while providing an upbeat and positive client and team experience. Because we are a small team, we all wear many hats and are happy to roll up our sleeves and lend a hand whenever needed. Can-do attitudes and respectful, inclusive outlooks are greatly valued and expected of all team members.

Who You Are:

• You have previous barista experience and a deep love for coffee.
• Your energy is contagious, and you thrive on making connections with customers and teammates.
• You’re a multitasking pro who can handle the hustle and bustle of a busy café.
• You possess excellent communication skills and a positive attitude.
• You’re flexible and ready to work varied shifts, including weekends and holidays.

Key Responsibilities:

1. Team Leadership:
• Supervise and train barista staff on beverage preparation, equipment use, and customer service standards.
• Schedule shifts and manage team performance, providing feedback and support as needed.
2. Customer Service:
• Ensure a welcoming atmosphere for customers, addressing concerns and resolving issues promptly.
• Engage with customers to enhance their experience and promote new products.
3. Beverage Preparation:
• Prepare and serve a variety of coffee and espresso drinks, adhering to quality and presentation standards.
• Experiment with new recipes and techniques to keep the menu innovative and exciting.
4. Quality Control:
• Monitor product quality and consistency, ensuring compliance with health and safety regulations.
• Regularly clean and maintain coffee equipment, troubleshooting issues as they arise.
5. Inventory Management:
• Assist with ordering and managing inventory of coffee beans, syrups, and other supplies.
• Conduct regular stock checks and minimize waste through effective inventory practices.
6. Sales and Marketing:
• Promote seasonal offerings and upsell menu items to increase sales.
• Participate in marketing initiatives and community events to enhance brand visibility.

Requirements

Qualifications:

• Previous experience as a barista, preferably in a leadership role.
• Strong knowledge of coffee preparation techniques and equipment.
• Excellent communication and interpersonal skills.
• Ability to work in a fast-paced environment and manage multiple tasks.
• Basic math skills for cash handling and inventory management.
• Flexible schedule, including weekends and holidays.

Physical Requirements:

• Ability to stand for extended periods and lift up to [weight limit, e.g., 30 lbs].
• Comfortable working in a busy environment with exposure to hot surfaces and equipment.

Benefits

Benefits

• Free Food & Snacks
• Training & Development
• Team Member Referral Program - $250 for any referrals if your referral stays for 3 months, we are always looking for great candidates at fine dining places that have like-minded individuals. Please feel free to forward resumes.

The base pay range for this position is a salary range of $20.00 - 25.00 per hour. The determination of what a specific employee in this job classification is paid within the range depends on a number of factors, including, but not limited to, prior employment history/job-related knowledge, qualifications and skills, etc.

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