Job Description

Mortgage Compliance Manager

WHAT IS THE OPPORTUNITY?

The Head of Mortgage Banking Compliance will act in a compliance advisory role supporting consumer banking on matters of regulatory compliance. The role will be responsible for managing and maintaining assigned areas of the compliance program including monitoring business area compliance with applicable laws, rules, and regulations, and ensuring effective controls are in place to mitigate compliance risk. Maintaining regulatory change management, policies and procedures, training. This role is responsible for oversight of the Bank's Mortgage Banking division, assisting business areas to implement corrective actions or procedural changes, and applying a risk-based approach.

What you will do

• Serve as a compliance subject matter expert for assigned areas.
• Manage regulatory change management to business areas or support functions.
• Monitor legislative/regulatory/enforcement activity and trends for impacts to business line activities.
• Provide compliance advice and guidance to business areas and with assigned business projects.
• Assist with regulatory examination and serve as liaison with regulators.
• Develop and maintain compliance policies and standards that address key risk activities.
• Provide support in risk assessments and internal audits.
• Manage the mortgage compliance team and create metrics for adherence to guidelines by business units and ensure corrective actions are taken when risk appetites are exceeded.
• Engage and partner with mortgage front line risk functions to provide advice related to development and evolution of respective programs.
• Develop appropriate oversight routines of mortgage front line compliance programs.
• When necessary, challenge front line mortgage compliance programs on identified programmatic deficiencies.
• Implement any corrective actions or risk mitigation measures and track, report and validate corrective actions.
• Challenge and aggregate front line risk assessments and report results/recommendations to senior management.
• Manage assigned staff and conduct appropriate coaching to colleagues on interpretation and application of regulatory requirements to business processes.
• Ensure federal and state specific criteria for disclosures are executed properly.
• Maintain and enhance policies and procedures designed to ensure compliance with the bank’s regulatory requirements.
• Work collaboratively with all departments by providing compliance guidance and direction for continued best practices and ensuring adherence to policies and procedures.
• Maintain proficiency in software tools necessary to complete requisite analysis and collaborate with software vendors as needed.
• Comply fully with all Bank Compliance policies and procedures as well as all regulatory requirements 
• Responsible and accountable for overseeing appropriate quality controls related to the financial products the bank provides, the services the bank delivers, the processes employed and the incentives with which colleagues are awarded.
• All City National products, financial solutions and services are to be provided ethically and with integrity in a manner that is consistent with the client-first culture and values embodied in City National’s PRIDE statement.

Must-Have*

• Bachelor's Degree or equivalent
• Minimum 10+ years of lending and regulatory reporting in a data management environment
• Minimum 10 years of management experience in compliance, risk management or audit.
• Minimum 7 years of financial services experience

Skills and Knowledge

• Advanced knowledge of banking compliance laws and regulations.
• Ability to analyze complex situations and provide guidance, make recommendations, and/or escalate issues to appropriate levels of management.
• Ability to interact with federal regulatory agencies.
• Ability to operate effectively in a fast-paced environment.
• Excellent organizational and analytical skills.
• Ability to communicate clearly and professionally with all levels of an organization.
• Excellent written and verbal communications skills.
• Effective interpersonal skills.
• Excellent time management skills and be accustomed to working with deadlines.
• Certified Regulatory Compliance Manager (CRCM), Certified Internal Auditor (CIA), and/or Certified Financial Services Auditor (CFSA) designation a plus.
• Experience communicating and interacting with regulatory agencies, including exam management and other regulatory affairs.
• For Banking Compliance related roles, Certified Compliance Risk Manager (CRCM).
• For Wealth Management Compliance roles, experience with a financial institution such as a broker/dealer and/or registered investment adviser.
• For Wealth Management Compliance roles, experience working within a Compliance Investment Management role.

Compensation

Starting base salary: $141,830 - $263,408 per year. Exact compensation may vary based on skills, experience, and location. This job is eligible for bonus and/or commissions.

*To be considered for this position you must meet at least these basic qualifications
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

Benefits and Perks

At City National, we strive to be the best at whatever we do, including the benefits and perks we offer our colleagues. Get an inside look at our Benefits and Perks .

INCLUSION AND EQUAL OPPORTUNITY EMPLOYMENT
City National Bank is an equal opportunity employer committed to diversity and inclusion. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other basis protected by law.'

ABOUT CITY NATIONAL

We start with a basic premise: Business is personal. Since day one we've always gone further than the competition to help our clients, colleagues and community flourish. City National Bank was founded in 1954 by entrepreneurs for entrepreneurs and that legacy of integrity, community and unparalleled client relationships continues to drive phenomenal growth today. City National is a subsidiary of Royal Bank of Canada, one of North America’s leading diversified financial services companies.

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