Job Description
The Career Development office is a division of the College of Arts & Sciences Student Services & Admissions office. The College of Arts & Sciences has 4,400+ undergraduate students, representing different under-represented backgrounds and cultures from across the U.S. and the world. Career Development serves all undergraduate students, as well as recent graduates up to 5 years after graduation, on all career related topics including internship/job search strategies, graduate and professional school admission, major and career exploration, interviewing, and job offer negotiation. Our very busy office serves ~2,500 unique students each year through individual appointments, workshops, and events. Career Development is also home to signature experiential learning programs, such as the Nexus Scholars program and the Summer Experience Grant.
While position responsibilities vary, every member of our community is expected to foster a culture of belonging and a psychologically healthy work environment by communicating across differences; being cooperative, collaborative, open, and welcoming; showing respect, compassion, and empathy; engaging and supporting others regardless of background or perspective; speaking up when others are being excluded or treated inappropriately; and supporting work/life integration of oneself and others.
The Program Manager will provide programmatic and administrative support for the Arts & Sciences Career Development office, specifically managing the Nexus Scholars and Summer Experience Grant in the College of Arts & Sciences.
Administer Student Services programs (Summer Experience Grant, Nexus Scholars,): in collaboration with Student Services leadership, manage and update applications, materials, and web content; process applications for staff to review; maintain data in Excel for application cycles; send notifications to applicants about decisions; execute follow-up and ensure paperwork is completed; collaborate with Business Services to ensure students receive funding in a timely manner; implement innovative strategies for enhancing office programs. Advise students on summer funding opportunities through SEG/Nexus Scholars; communicate with students on application issues. Assist in preparation of stewardship reports for donors and senior leadership. Maintain websites to recruit students. Reconcile and maintain all budgeting and financial information for programs.
Nexus Scholars Program: The Nexus Scholars Program provides undergraduate students with summer opportunities to work side by side with faculty from all across the college (humanities, social sciences, and STEM) on their research projects. Along with the summer research experience, the program offers professional development workshops, career exploration events, and the chance to be part of a cohort from throughout the college who are passionate about learning. Each year, we host approximately 100 students.
Contribute to the development of strategic planning for the Nexus Scholars program; help establish learning outcomes and administer tools for measuring achievement of learning outcomes. Create and disseminate process maps and flows. Market the Nexus Scholars program to Arts & Sciences faculty and students; update the Nexus Scholars website, including faculty and student applications, and programmatic information. Collaborate with Salesforce Administrator to implement all updates and process flows. Read and evaluate applications. Liaise with faculty mentors to choose students; implement an application review process and initiate matching of faculty members and students. Plan and coordinate information sessions and programmatic activities; may recruit faculty and alumni to offer workshops and career development advice for students. Coordinate summer student employment and payroll processes. Lead the Nexus Scholars working group, comprised of the Faculty Director, A&S Career Director, Nexus Scholars Student Assistant, and Senior Associate Dean of Undergraduate Education. Create meeting agenda and delegate assignments and tasks appropriately. Supervise an undergraduate Nexus Scholars Assistant, who provides programmatic support part-time during the academic year and full-time over the summer.
Assist in preparation of stewardship reports for donors and senior leadership. Assist in decisions concerning policy-setting, research, and planning for students. Coordinate and maintain program budget.
Summer Experience Grant (SEG): The Summer Experience Grant provides financial support for students to complete summer unpaid or minimally paid career-related experiences. SEG supports students with living expenses, transportation, and travel so that these essential experiences are available to all of our students, who may otherwise not be able to afford them. Arts & Sciences aims to award $500,000+ in funding each summer to eligible students.
Collaborate closely with the Summer Experience Grant Coordinator in Cornell Career Services (CCS) and represent Arts & Sciences on the SEG working group. Coordinate with CCS and the working group on application updates in Salesforce and specific needs related to A&S SEG funding amounts and sources. Communicate with office and College staff regarding working group progress and train staff appropriately. Review Experience Verification forms, student end-of-summer student reflection, and experience supervisor end-of-summer survey to ensure accuracy. Maintain Excel file on Box, including setting v-lookups and formulas for computing award amounts and funding streams.
Perform other duties as assigned. May require some evening or weekend hours.
Required Qualifications: - Experience in and/or demonstrated commitment to supporting diversity, equity, access, inclusion, and wellbeing.
- Experience working directly with people from diverse racial, ethnic, and socioeconomic backgrounds.
- Passionate about working in an organization that values and promotes diversity, equity, inclusion, anti-racism, and wellbeing.
- Ability to cultivate and develop inclusive and equitable working relationships with students, faculty, staff, and community members.
- Bachelor's degree and 2 to 4 years relevant experience or equivalent combination.
- Ability to take initiative, think critically, and problem solve is necessary.
- Frequently adapt, combine, or make improvements to services, products, processes or programs.
- Work requires reasoning skills and judgment.
- Attention to detail and accuracy is required.
- Effective organizational skills to manage multi-layered processes.
- Ability to communicate across audiences and work with a wide array of stakeholders.
- Ability to multi-task and effectively prioritize workflow with limited supervision.
- Ability to independently find creative solutions, sometimes in ambiguous situations.
- Proactive and "can do" attitude.
- Ability to anticipate the needs of a program or the office.
- Team player attitude.
- Proficiency in Excel, Salesforce, Workday, and Qualtrics or aptitude to quickly learn.
- Experience with accounting, budgeting, and analytical skills.
- Ability to manage a program from start to finish with minimal supervision.
- Excellent written and verbal communication skills. Accurate spelling and grammar is required.
- Advising skills, particularly the ability to discuss difficult and/or sensitive situations. Utilize confidential information, particularly financial aid information and conduct confidential conversations to provide services.
- Knowledge of student development theories and the ability to apply them to program development is required. Must have strong student services skills and the desire to work with college students.
- Professional demeanor required to interact with current/prospective students, parents, alumni, employers, staff, faculty, and other constituents with diplomacy and tact.
- Commitment to/understanding of the liberal arts and sciences mission.
- Ability to work evenings or on weekends when necessary for the program.
Preferred Qualifications: - Master's degree in Higher Education Student Affairs, College Student Personnel, Counseling, or Public Administration.
- Experience utilizing and implementing programs in Salesforce.
- Experience managing large and complex programs.
No visa sponsorship or relocation assistance provided
A completed application must include a resume and cover letter. We have found it most efficient to save as one document prior to attaching. Applications will be accepted through Monday, July 29, 2024. Familiarize yourself with Cornell's COVID-19 workplace guidance as well as the university's COVID-19 services and information.
University Job Title: Student Svc Assoc II
Job Family: Student Services
Level: F
Pay Rate Type: Salary
Pay Range: $68,445.00 - $74,958.00
Remote Option Availability: Hybrid
Company: Endowed
Contact Name: Melissa West
Job Titles and Pay Ranges: Non-Union Positions Noted pay ranges reflect the potential pay opportunity for each job profile. The hiring rate of pay for the successful candidate will be determined considering the following criteria:
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- Unique applicable skills
- Academic Discipline (faculty pay ranges reflects 9-month annual salary)
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2024-07-15
Job Tags
Full time, Part time, Summer work, Internship, Local area, Remote job, Relocation package, Weekend work, Afternoon shift,